General Information
Lavi Luxury Apartments, Villa Chiara
Hospitality managed by Gestione Alberghiera Italiana S.r.l.
VAT No. 14061481009 | REA RM-1493393 | commercioitalia@casellapec.com
Welcome to Lavi Luxury Apartments, Villa Chiara. By confirming your reservation, you agree to the following terms and conditions that help ensure a smooth and respectful experience for all guests.
Booking and Payment
To confirm a booking, full payment of the total amount is required at the time of reservation. Reservations can be made through our official website, selected online travel agencies, or directly via email or phone. A minimum stay of two nights applies throughout the year.
Cancellations and Refunds
You can cancel free of charge up to 90 days before your arrival. Between 89 and 30 days prior, a 50% cancellation fee will apply. For cancellations made less than 30 days before arrival, or in case of no-show, the full amount will be charged. During high season (July, August, and holiday periods), all bookings are non-refundable.
If a refund is approved, it will be processed within 30 business days. Please note that any banking or transaction fees will be borne by the guest.
Check-in and Check-out
Check-in is available from 2:00 PM to 7:00 PM, and check-out must be completed by 11:00 AM. Early check-in or late check-out may be arranged upon availability and is subject to a 20% surcharge based on the daily rate. Self check-in is not available; a staff member will be present to welcome you. Please notify us of your estimated arrival time at least 48 hours in advance via WhatsApp or email.
Included Services
Your stay includes high-speed Wi-Fi, air conditioning throughout the apartment, daily cleaning (5 hours), linen change every three days, final cleaning, a 24/7 concierge service, and a welcome kit with water and fresh fruit.
House Rules and Responsibilities
Guests are expected to treat the property, furniture, and amenities with care. A security deposit of €3,500 is required or, alternatively, a valid credit card will be held as a guarantee against any damages.
Smoking is strictly prohibited inside the apartment. Pets are welcome only with prior approval. Events or parties are not permitted unless explicitly authorized. The maximum number of guests is six, unless otherwise agreed in writing.
Legal Jurisdiction
Any disputes related to bookings or stays will be handled exclusively by the Court of Naples (Foro di Napoli).